Consultnetworx

What Comes First? The Cost or The Customer?

 Earlier this week I had an infuriating experience. An offshore customer service rep, working for a global Fortune 500 financial services firm, contacted my vendors to verify some financial information. In call after call, he mispronounced the name of my company during his inquiries. To make a long story short, his broken English created a Read more »

• Add Comment  |  No Comments

MadMen on Management: What to do when your boss feels threatened by you

Do you watch MadMen? I’m obsessed … especially by the portrayal of office politics at the fictional ad agency of Sterling Cooper Draper Price. Have you noticed that much has changed since 1966, yet so much remains the same? Case and point: Managers feel threatened by their direct reports. Last Sunday Night’s “Dark Shadows” episode Read more »

• Add Comment  |  {1} Comment

NETWORKING CARDS: AN EFFECTIVE ALTERNATIVE

The most vital weapon in your networking arsenal is your business card. Without it, your new contacts and connections have no way of continuing their initial conversation with you. But sometimes your current card may not be appropriate. For example, if you are planning a significant change of career direction, or if you would rather Read more »

• Add Comment  |  {1} Comment

 Subscribe to our Feed